To allow for efficient treatment scheduling and to ensure that you are cared for in a pleasant and professional manner, we request the following of our guests:
Please arrive 10 minutes before your appointment to allow yourself time to check-in and fill out allotted paperwork at a leisurely pace.
As a courtesy to you as well as our other clients, appointment times are reduced for late arrivals in order to accommodate our next scheduled client.
As a courtesy to the practitioners please come clean and prepared for your session with any concerns you may have. Please inform the practitioners of any changes to your condition as well as changes to your address and/or phone.
We request that all pagers and cell phones are turned off or silenced in order to keep a serene environment.
Please refrain from attending sessions in the midst of a cold or sickness. Even though the treatment may feel like it is helping the individual, it could spread germs to the practitioners and their family. If a client does come in with a cold or virus, they will be turned away. The below cancellation policy will still remain in effect.
Any illicit or sexually suggestive remarks or advances made by the client will result in immediate termination of the session, and they will be liable for payment in full of the scheduled appointment.
All services shall be reserved with a credit card or gift certificate and are suject to terms and conditions of our cancellation policy.
Cancellations must be made at least 24 hours in advance. All cancelled appointments without a 24 hour notice will be charged 50% of the service. If the service was purchased through a gift certificate, package or savings plan, the neglected appointment will be taken off the package, or the gift certificate will be reduced to half price. Each client is responsible for their appointments and any reminder calls needed are provided to them as a courtesy and do not free them of their responsibility for showing to their scheduled appointment. NO SHOW appointments will be charged for the full amount of services.
Our therapists work extremely hard, making it is difficult to fill appointment slots without a 24 hour notice and therefore reserve the right to be compensated for that time. Thank you for understanding.
